Every organization is full of people and processes. A human-centered process cartographer makes those processes easier to understand, improve, and follow—making things better for everyone involved.
Not sure what your process is? Talk me through it; I'll map it out.
Need to improve that process? A visual map of it will make the conversation 10x faster.
Conversations keep stalling? I facilitate meetings to help everyone navigate to alignment.
Want to invite people into that process? A well-mapped website makes it easy to engage with you.
Ready to get started?
Email process.cartographer@gmail.com to schedule a free consultation.
FamilySearch leadership wanted to understand the goals and experience of new users. By setting up a survey and connecting it to a data dashboard, I shortened their learning process from quarterly to daily.
Months of conversations about a complex process suddenly went turbo when I started mapping that process in visual detail—automations, manual tasks, decision points, triggers, and all.
This survival swim teacher needed to make her FAQ easy for current and potential clients to understand. In no time at all, we went from a long text document full of thoughts to a clear, easy-to-ready FAQ page that let parents know exactly what to expect.
With a lot of ideas and skills to offer, this integrative wellness counselor just needed somone to bring it all together into a clear message, a seamless intake experience, and a transparent pricing structure—plus a website that would be easy to update. No problem.